Palabras clave
subcontratación
transportación
Cómo citar
Resumen
Este estudio tiene como objetivo analizar el sector del transporte en Brasil y los criterios de subcontratación de transporte comercial a través de un estudio de caso, en una empresa brasileña del sector de cuero que subcontrató su proceso de transporte de distribución. Como resultado de este proceso, la empresa pudo ahorrar 60% de sus costes de transporte y mejoró su nivel de servicio, lo que generó un 3.5% adicional en sus ingresos. Estos resultados de la investigación son relevantes en cuanto a los criterios de subcontratación de transporte, como una decisión estratégica en las operaciones; así, en materia de gestión, este proceso de subcontratación podría hacer el transporte de distribución de la empresa más flexible y ágil.Citas
Ashenbaun, B., Maltz, A., & Rabinovich, E. (2005). Studies of trends in third-party logistics usage: what can we conclude? Transportation Journal, 44(3), 39-50.
Barros, M. (2009). Terceirização logistica no Brasil. Panorama Terceirização Logística, 1-18. Rio de Janeiro: ILOS. Retrieved from http://www.ilos.com.br/web/terceirizacao-logistica-no-brasil/
Baumol, W. J., & Vinod, H. D. (1970). An inventory theoretic model of freight transport demand. Management Science,16(7), 413.
Bowersox, D. J., Closs, D. J., & Cooper, M. B. (2009). Supply chain logistics management. New York, NY: McGraw-Hill/Irwin Series.
Brashear, T., Ribeiro, A. H. P., Oliveira, V. I., Oliveira, D. F., & Pereira, I. L. (2007). The impact of channel governance forms on the selection of channel performance measures. Proceedings of 31th ENANPAD, Rio de Janeiro.
Byrne, P. M. (2004). Shippers, unite!Logistics Management, 43(7), 25.
Cezar, G. (2013). Foco maior na produtividade do cliente. Revista de Logística, mar. 2013, 38-46.
Centro das Industrias de Curtume no Brasil. (2014). Exportações Brasileiras de couros e peles. Retrieved from http://www.cicb.org.br/?p=11660
Conselho Nacional de Pecuária da Corte. (2015). Informações. Retrieved from http://www.cnpc.org.br/
Cooper, M. V., & Gradner, J. T. (1993). Building good business relationships: More than just partnering or strategic alliances? International Journal of Physical Distribution & Logistics Management, 23(6), 14-26.
Council of Supply Chain Management Professionals. (2013). Supply chain management terms and glossary. Retrieved from https://cscmp.org/sites/default/files/user_uploads/resources/downloads/glossary-2013.pdf?utm_source=cscmpsite&utm_medium=clicklinks&utm_content=glossary&utm_campaign=GlossaryPDF
Daugherty, P. J. (2011). Review of logistics and supply chain rela-tionship literature and suggested research agenda. International Journal of Physical Distribution & Logistics Management, 41(1), 16-31.
Daugherty, P. J., Chen, H., & Ferrin, B. G.(2011). Organizational structure and logistics service innovation. The International Journal of Logistics Management, 22(1), 26-51.
Deepen, J. M., Goldsby, T. J., Knemeyer, A. M., & Wallenburg, C. M. (2008). Beyond expectations: An examination of logistics outsourcing goal achievement and goal exceedance. Journal of Business Logistics, 29(2), 75-105.
Dutton, G. (2003). Collaborative transportation management. World Trade, 16(2), 40.
Eisenhart, K. M. (1989). Building theories from case research. Acad-emy of Management Review, 14(4) 532-550.
Ellran, L. M., & Hendrick, T. E. (1995). Partnering characteristics: A dyadic perspective. Journal of Business Logistics, 16(1), 41-64.
Evans, R. E., & Southard, W. R. (1974). Motor carriers and shippers perceptions of the carrier choice decision. The Logistics and Transportation Review, 10(2), 145-147.
Evers, P. T. (1994). The occurrence of statistical economies of scale in intermodal transportation. Transportation Journal, 33(4), 51.
Faria Pacheco, J. W. (2005). Curtumes. Retrieved from http://www.cetesb.sp.gov.br
Fawcett, S. E., Calantone, R., & Smith, S. R. (1996). An investigation of the impact of flexibility on global reach and firm performance. Journal of Business Logistics, 17(2), 167-96.
Fleury, P. F. (2002). Gestão estratégica do transporte. Revista Tecnolo-gística, (82), 60-67. Retrieved from http://www.ilos.com.br
Frazier, G. L. (1999). Organizing and managing channels of distribution. Journal of the Academy of Marketing Science, 27(2), 226-40.
Gadde, L. E., & Hulthen, K. (2009). Improving logistics outsourcing through increasing buyer-provider interaction. Industrial Marketing Management, 38(6), 633-40.
Gardner, J. T., Cooper, M. C., & Noordewier, T. (1994). Understanding shipper-carrier and shipper-warehouser realtionships: Partnerships revisited. Journal of Business Logistics, 15(2), 121-43.
Grabner, J., La Londe, B. J., & Robeson, J. F. (1971). The motor carrier selection decision. Paper presented at the Annual Meeting of the National Council of Physical Distribution Management, Philadelphia, PA.
Hartmann, E., & Grahl, A. (2012). Logistics outsourcing interfaces: The role of customer partnership behavior. International Journal of Physical Distribution & Logistics Management, 42(6) 526-543.
Hijjar, M. F., & Lobo, A. (2011). Cenário da infraestrutura rodoviária no Brasil. Rio de Janeiro: ILOS. Retrieved from http://www.ilos.com.br
Hofer, A. R., Knemeyer, A. M., & Dresner, M. E. (2009). Antecedents and dimensions of customer partnering behavior in logistics outsourcing relationships. Journal of Business Logistics, 30(2), 141-59.
Jerman, R. E., Anderson, R. D., & Constatin, J. A. (1978). Shipper versus carrier perceptions of carrier selection variables. Inter-national Journal of Physical Distribution and Material Management, 9(1) 29-38.
Knemeyer, A. M., & Murphy, P. R. (2004). Evaluating the performance of third-party logistics arrangements: A relationship marketing perspective. Journal of Supply Chain Management, 40(1), 35-51.
Kotler, P., & Armstrong, G. (2007). Principles of marketing. (12th ed). New York, NY: Prentice-Hall.
Lambert, D. M. (2008). An executive summary of supply chain management process, partnerships, performance. Supply Chain Management Institute, 3, 1-24.
Lambert, D. M., & Cooper, M. C. (2000). Issues in supply chain management. Industrial Marketing Management, 29(1), 65-83.
Lambert, D. M., Knemeyer, A. M., & Gradner, J. T. (2004). Supply chain partnerships: model validations and implementation. Journal of Business Logistics, 25(2), 21-42.
Langley, C. J., Albright, D., Morton, J., Wereldsma, D., Alf, M., Swam-inathan, S., Smith, G., Murphy, J., Deakins, T. A., Hoemmken, S., & Peters, K. (2009). The state of logistics outsourcing: 2009 third-party logistics. Results and findings of the 14th Annual Study, Georgia Institute of Technology, Atlanta, GA.
Lim, H., & Shiode, N. (2011).The impact of online shopping demand on physical distribution networks: A simulation ap-proach. International Journal of Physical Distribution & Logistics Management, Emerald, Incheon, Republic of Korea, 41(8), 732-749.
McCutcheon, D. M., & Meredith, J. R. (1993). Conducting case study research in operations management. Journal of Operations Management, 11(3), 239-256.
Meixell, M. J., & Norbis, M. (2008). A review of the transportation mode choice and carrier selection literature. The International Journal of Logistics Management, 19(2), 183-211.
Meng, Q., Zhou, N., Tian, J., Chen, Y., & Zhou, F. (2011). Analysis of logistics service attributes based on quantitative kano model: A case study of express delivering industries in China. Journal of Service Science and Management, 4(1), 42-51.
Mentzer, J. T. (1986). Determining motor carrier backhaul markets. Industrial Marketing Management, 15(3), 237-243.
Michel J. (2007). Dictionary of marketing and advertising. New York, NY: Nichols Publishing.
Milan, G. S., Dorion, E., & da Rosa Matos, J. A. (2012). Distribution channel conflict management: A Brazilian experience. Bench-marking:An International Journal, 19(1), 32-51.
Monczka, R., Trent, R., & Handfield, R. (2005). Purchasing and Supply Chain Management. Manson, OH: Thomson South-Western.
Murphy, D. J., & Farris, M. T. (1993). Time-based strategy and carrier selection. Journal of Business Logistics, 14(2), 25-40.
Morelli, D., & Simon, A. T. (October, 2012). Terceirização de sistemas de distribuição física: Um estudo de caso em um operador logístico. XXXII Encontro Nacional de Engenharia de Producao. Retrieved from http://www.abepro.org.br/biblioteca/ENEGEP2012_TN_STO_157_915_19689.pdf
Novaes, A. G., Valente, A. M., Passaglia, E., & Vieira, H. (2008). Gerenciamento de transporte e frotas.São Paulo:Cengage.
Premaux, S. R. (2002). Motor carrier selection criteria: Perceptual differences between shippers and motor carriers. Transportation Journal, 42(2), 28.
Randall, W. S., Nowicki, D. R., & Hawkins, T. G. (2011).Explaining the effectiveness of performance-based logistics: A quantitative examination. The International Journal of Logistics Management, 22(3), 324-348.
Reimann, B. (1989). Sustaining the competitive advantage. Planning Review, 17, 30-39.
Ricarte, M. A. C., Matos, M. S. M., & Oliveira Santos, S. M. (2004). Terceirização logística: Uma análise multicaso das empresas de bebidas do Estado do Ceará. Congresso Nacional de Pesquisa em Logísti-ca, Fortaleza, Brasil.
Rinehart, L. M., Myers, M. B., & Eckert, J. A. (2004). Supplier relationships: The impact on security. Supply Chain Management Review, 8(6), 52.
Russell, D. M., & Saldanha, J. P. (2003). Five tenets of security-aware logistics and supply chain operation. Transportation Journal, 42(4), 44-54.
Russel, R., & Taylor, B. (2003). Operations management. Upper Saddle River, NJ: Prentice-Hall.
Saleh, F., & La Londe, B. J. (1972). Industrial buying behavior and the motor carrier selection decision. Journal of Purchasing, 8(1), 18-33.
Seth, N., Deshmukh, S. G., & Vrat, P. (2006). A conceptual model for quality of service in the supply chain. International Journal of Physical Distribution & Logistics Management, 26(7), 547-575.
Sheffi, Y. (2001). Supply chain management under the threat of in-ternational terrorism. International Journal of Logistics Management, 12(2), 1-11.
Shafaei, R., Shahriari, H., & Moradi, M. (2009). Investigation of leather industry competitiveness in Iran. Journal of Fashion Marketing and Management, 13(3), 343-357.
Stank, T. P., Goldsby, T. J., Vickery, S. K., & Savitskie, K. (2003). Logistics service performance: Estimating its influence on market share. Journal of Business Logistics, 24(1), 27-55.
Stefansson, G., & Russell, D. (2008). Supply chain interfaces: Defining attributes and attribute values for collaborative logistics management. Journal of Business Logistics, 29(1), 421-442.
Wilding, R., & Juriado, R. (2004). Customer perceptions on logistics outsourcing in the European consumer goods industry. International Journal of Physical Distribution & Logistics Management,34(8), 28-48.
Yin, R. K. (2014). Case study research; design and methods. (5th ed). Newbury Park, CA: Sage Publications, Inc.
Al someter una colaboración a la consideración de la Junta Editora de Fórum Empresarial, los autores aseguran que el trabajo enviado es original e inédito, que no ha sido ni será enviado simultáneamente a otra revista para su consideración y publicación, que son responsables del trabajo realizado y del contenido del artículo, y que tienen los derechos de autor correspondientes.
Los autores ceden a Fórum Empresarial los derechos patrimoniaes para la primera publicación de su obra, en cualquier medio y formato físico y electrónico, incluido internet. Su publicación estará sujeta a la Creative Commons Attribution-NonCommercial 4.0 International License, que permite a terceros compartir la obra, siempre que se indique su autor y Fórum Empresarial como primera publicación.
La revista permite a los autores mantener los derechos de publicación sin restricciones. Los autores podrán adoptar otros acuerdos de licencia no exclusiva de distribución de la versión de la obra publicada (por ejemplo, depositarla en un archivo telemático institucional o publicarla en un volumen monográfico), siempre que se indique la publicación inicial en Fórum Empresarial.