The auditing of organizational communication in a company in Puerto Rico
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How to Cite

Ramos Marcano, E. (1997). The auditing of organizational communication in a company in Puerto Rico. Fórum Empresarial, 2(2 Invierno), 32–46. https://doi.org/10.33801/fe.v2i2.2796

Abstract

The purpose of this study was to translate, adapt, and determine the psychometric characteristics of the International Communication Association, ICA Questionnaire Survey. The methodology was divided into two phases. The first phase consisted of the translation and adaptation of the questionnaire. The result was the Questionnaire on Organizational Communication to identify the communication needs of an organization. The second phase consisted of the administration and identification of the psychometric characteristics of the instrument. The sample consisted of 197 participants from a pharmaceutical industry in Puerto Rico. The overall results indicate that the amount of information they receive and send participants on the issues included in the instrument is less than the amount of information that they would like to receive and send.

https://doi.org/10.33801/fe.v2i2.2796
PDF (Español (España))

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