DÍAZ, W.; NÚÑEZ, M. Social and behavioral barriers to the utilization of e-government initiatives in Mayagüez, Puerto Rico. Revista de Administración Pública, [S. l.], v. 39, n. 2, p. 115-135, 2015. Disponível em: https://revistas.upr.edu/index.php/ap/article/view/683. Acesso em: 24 ene. 2022.